Social Intelligence
Why Your Business Needs Social Intelligence
To understand customer sentiment, track brand perception, and make informed marketing decisions based on real-time social data.
How We Provide Social Intelligence
We gather and analyze social media data using AI tools, delivering actionable insights through dashboards, alerts, and sentiment analysis.
Social Intelligence leverages data from social media and online platforms to analyze consumer behavior, trends, and sentiment. By tapping into this vast stream of real-time information, businesses can gain insights into customer opinions, market conditions, and brand perception.
The Benefit
- Real-time consumer insights
- Improved brand perception analysis
- Enhanced market trend identification
- Actionable social media feedback
- Better understanding of customer sentiment
Services
- Sentiment Analysis
- Social Media Monitoring
- Social Media Insights
Frequently Asked Questions
It’s the analysis of social media and online conversations to understand customer sentiment, trends, and brand perception.
It helps monitor brand reputation, analyze competitors, identify trends, and improve customer engagement strategies.
We use Microsoft Dynamics 365 Customer Insights, Azure Cognitive Services, and custom NLP models for sentiment analysis, trend detection, and engagement insights.